Shipping information
Before the parcel leaves
Chamberlain Coffee starts fulfillment after payment confirmation. Allow 0-1 business day for processing. Work is scheduled Monday-Friday except public holidays; weekend and holiday purchases enter the queue on the next business day.
Expected arrival window
Following shipment, estimated transit is 3-5 business days. Processing plus delivery therefore usually totals 3-6 business days. We do not send orders out on Saturday or Sunday.
United States coverage and checkout rates
Shipping is presently available only within the United States, subject to the destinations offered at checkout. The checkout screen discloses any rate before purchase completion and displays free shipping whenever it is offered.
Tracking and possible delay
When a package ships, a confirmation email supplies tracking if available. Permit up to 24 hours after carrier receipt for tracking to refresh. Carrier conditions, severe weather, holidays, volume spikes, and other circumstances we cannot control may affect timing. After an estimate has passed, contact support for help checking progress.
Address responsibility
Submit a complete and correct shipping address. Chamberlain Coffee is not responsible when a customer-provided incorrect, incomplete, or unavailable address causes delay or failed delivery. Notify us immediately about an error; we will make a reasonable pre-shipment effort, without guaranteeing changes after an order is processed or dispatched.
Package shown as delivered
First search the delivery location and speak with the carrier. If the parcel remains missing, our support team will help review the matter.
Contact
Shipping assistance: (517) 419-8804, nguyetholddung8849@gmail.com, or 347 E Park Ave, Greenville SC 29601, United States. Customer service operates Monday-Sunday from 9:00 AM to 5:00 PM ET.